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You have the right:
To reasonable access to care.
To considerate care that respects your personal values and beliefs.
To receive information, including who will be performing each procedure, before any treatment is administered and to consent to/refuse treatment after receiving the information. If another health care facility is involved in the treatment, you are entitled to an explanation of the relationship.
To formulate, if not already done, an advance directive that the hospital will honor to the extent permitted by the law and hospital policy. The lack of advance directives, however, does not hamper access to care. At any time throughout your hospital stay you may review and modify the advance directive.
To every consideration of privacy and security, and an environment free from abuse and/or harassment.
To have your records and communications remain confidential.
To inspect your medical records and have the information explained.
To receive the name and specialty of the physician or any person responsible for your care.
To refuse to be a research subject.
To be free from restraint or seclusion unless medically indicated.
To expect reasonable continuity of care.
To voice complaints regarding the care received and to have those complaints reviewed and, when possible, resolved.
Patients and their family members have the right to information about the hospital's mechanism for initiation, review, and resolution of patient complaints. Patients and their family members also have the right to request names and telephone numbers for the Ohio Department of Health (ODH), 1-800-342-0553, HCComplaints@odh.ohio.gov, the Joint Commission for the Accreditation of Hospitals Organization (JCAHO), 1-800-994-6610, Complaints@JCAHO.org and other health care accrediting organizations.
To receive appropriate assessment and management of pain.
Medicare
You have the right to receive all of the hospital care that is necessary for the proper diagnosis and treatment of your illness or injury. Your discharge date should be determined solely by your medical needs, not by Medicare payments.
You have the right to be fully informed about decisions affecting your Medicare coverage or payment for your hospital stay.
You have the right to appeal any written notices you receive from Greene Memorial Hospital or Medicare stating that Medicare will no longer pay for your care.
You are responsible for:
Providing information. The patient and family are responsible for providing, to the best of their knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to the patient’s health. They are responsible for reporting unexpected changes in the patient’s condition to the responsible practitioner.
Asking questions. The patient and family are responsible for asking questions when they do not understand what they have been told about the patient’s care or what they are expected to do.
Following instructions. The patient and family are responsible for following the treatment plan developed with the practitioner. They should express any concerns they have about their ability to follow the proposed course of treatment; the hospital, in turn, makes every effort to adapt the treatment plan to the patient’s specific needs and limitations. Where such adaptations are not recommended, the patient and family should understand the consequences of failing to follow the recommended course of treatment or of using other treatments.
Accepting the consequences of not following instructions. If the patient or family refuses treatment or fails to follow the practitioner’s instructions, they are responsible for the outcomes.
Following hospital rules and regulations. The patient and family are responsible for following the hospital’s rules and regulations concerning patient care and conduct.
Acting with consideration and respect. Patients and families are expected to be considerate of other patients and hospital personnel by not making unnecessary noise, smoking, or causing distractions. Patients and families are responsible for respecting the property of other persons and that of the hospital.